Handbook of CRM : achieving excellence in customer management / Adrian Payne
Author : Payne, Adrian
It is about achieving a total understanding of the concepts that underlie successful CRM rather than the plethora of systems that can be used to implement it
Publisher :
Boston MA : Elsevier
Publish Year :
2006
Category :
Business Administration - Marketing
Page :
438 p
| Barcode | Call No. | Volume | Status | Due Date | Total Queue | |
|---|---|---|---|---|---|---|
| 1010039282 | BA00186 | In Review | 0 | Please Login |
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