This book shows how to lead knowledge workers, manage knowledge work and build a hyper-productive knowledge work organization, by taming and managing the four flows of organizational performance (psychology, information, work and finance) to produce spectacular operational and financial throughput results. TameFlow is adaptable to nearly every industry, and can be applied to any knowledge work domain or organization that generates business value through knowledge. The TameFlow approach is explained within the context of knowledge work performed in a software development organization. The authors illustrate its application to Scrum and Kanban and demonstrate how constraints management (TOC) can improve them in powerful ways, bringing more predictability of behavior of the system as a whole, as well as to the individuals involved. Both Scrum and Kanban can be extended with features of the TOC, and help create a hyper-productive organization